I’ve spent many nights in lots of different ERs over the years, and the Cedar-Sinai ER hands down stands far above all the rest.
What makes the Cedars ER so great, is that every single person who comes in to contact with you as a patient–and I mean *everyone*–from the doctor, to the person who pushes you in the bed, to the CT scan operator–
treats you as if you are the only person in the hospital when they talk with you.
And I mean everyone treated me this way.
The registration clerk. The volunteer taking me back to my room. The doctor. The nurse putting in my IV. The cleaning lady who took out the trash.
Each person looked me in the eye, inquired about my well being with a kind professionalism, as they went about their business with me.
I’ve been to a lot of ERs over the years, and I’ve even been to the Cedars ER a number of times,
and it never ceases to amaze me how much the Cedars ER rises above every other hospital out there in how they treat their patients.
And I’m not VIP. They know I’m poor, they know I don’t have anything to leave to anyone.
That’s just how they do business around here.
I think people sometimes mistake efficiency with rudeness. They don’t have time to hold people’s hands. There are many patients in the ER who need help. Yet when my moment came, everyone made it a point to take a moment to look me in the eye and listen.
And I have a crazy story to tell 🙂
Now hopefully I can just get my medical problems under control in time to go to the N.I.H. I can’t miss it. I can’t. I just have to get these symptoms under control, and then I’ll be able to get on that plane…